News

The Executive Management and staff of Fortune Global Shipping & Logistics Limited feel honored to be ISO 9001:2015 certified, in line with the requirements of the recognized standard that ensures that our services meet the needs and expectations of customers and other relevant business stakeholders through an effective quality management system.

Demonstration of Commitment to A Culture of Continuous Improvement

Fortune Global’s journey through the accreditation process up to certification proper ISO is a statement of commitment to our business principles of compliance, transparency, and adherence to global best practices. To become ISO 9001:2015 compliant, the Fortune Global team based in Lagos and Port-Harcourt, Nigeria went through extensive stages of internal and external audits that included the development and implementation of a Quality Management System (QMS), documentation review, pre-audit, initial assessment, final audit and close of all identified non-conformities.

Maintenance of Our Quality Management System Through Focus on Business Excellence

The International Standard Organization (ISO) standard is one of the most comprehensive and respected standards in the world and we take pride in being able to meet the requirements of the standard. The Fortune Global team were audited by Bureau Veritas and was presented with the ISO 9001:2015 certificate on June 25, 2020.

Being ISO 9001:2015 certified Underpins Fortune Global firm focus on maintaining a Quality Management System that continually improves the quality of our internal processes, excellent service delivery to our customers in line with globally established performance and competency benchmarks.

The Fortune Global Chief Executive Officer Eric Opah had the following to say on the company’s certification:

“After several years of commitment to aligning our business with the ISO standard, being ISO certified is no longer a subject of when and how; it is now a reality. I must commend the team and all process owners for your commitment towards ensuring that this had to happen and I must say that this whole process was inspired by the customer-centric culture we are building to make sure that we serve our customers excellently, while also maintaining the national and international regulatory standard requirements that are applicable to the day-to-day conduct of our business operations.”

The Managing Director, Arjan Blankestein added his voice as follows:

“I am really proud of this and I must commend the entire team, process owners -especially internal auditors for this wonderful achievement. I urge everyone to remain focus as we continue to work towards maintaining the system and providing high-quality service to our clients and international network of partners, while also meeting the expectation of extant regulatory authorities.”

Finally, it must be said that the commitment of the Executive Management to this cause inspired the team and ensured the relentless march towards ISO certification.